Branch Banking Client Consultant I at Flagstar Bank
Overview
The Branch Banking Client Consultant I delivers front-line client service and transactional support in Forest Hills NY. This role drives branch success by supporting sales performance and maintaining operational accuracy. It focuses on creating a positive client experience while contributing to branch growth and service goals.
What You'll Do11
- 1Support team efforts to achieve growth targets in financial performance and primary client acquisition
- 2Actively seek and deliver right client introductions to meet sales initiatives
- 3Provide positive client experience by assisting with account questions and resolving issues promptly
- 4Deliver client engagement and education through research and communication
- 5Maintain timely and accurate daily financial transactions adhering to bank policies
- 6Perform special projects and additional duties as required
- 7Consistently adhere to regulatory and compliance policies and complete required trainings
- 8Collaborate with branch teammates to balance teller transactions and client needs
- 9Drive problem solving using rigorous logic to address complex challenges
- 10Prioritize tasks effectively to accomplish more in less time
- 11Foster trustworthy client relationships by identifying needs and delivering tailored solutions
Requirements8
- 1High School GED or equivalent education level
- 2Less than 2 years customer service and sales experience
- 3Experience in financial services industry preferred
- 4Strong business acumen understanding market strategies and customer motivations
- 5Approachable demeanor with patience and warmth
- 6Excellent listening skills and ability to gather informal information
- 7Priority management abilities with strong relationship-building skills
- 8Physical stamina for standing sitting walking and occasional lifting
Salary Insight
Salary not disclosed in listing
Location
Required Skills
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