Beauty Manager, Retail Beauty & Customer Experience
Overview
Own the beauty department experience at a high-traffic Victoria’s Secret store in Phoenix. Lead visual execution, product storytelling, and category insights to drive brand top-line sales. Directly coach Beauty Supervisors and selling associates while partnering with store leadership to deliver exceptional customer experiences. This role blends leadership, merchandising, and people development in a high-volume environment to elevate the customer journey.
What You'll Do10
- 1Lead visual standards and translate brand direction into daily actions
- 2Own product storytelling and selling behaviors to protect the customer experience
- 3Generate category performance insights using company tools and reports
- 4Manage sales floor and fitting room standards to maximize conversion
- 5Lead talent lifecycle including interviewing, hiring, performance management for direct reports
- 6Coach and develop associates to deliver exceptional customer experiences and achieve sales goals
- 7Collaborate with Sales Leadership Teams to ensure seamless execution
- 8Model leadership behaviors and uphold company policies and procedures
- 9Oversee floorset mapping, product launches, and shipment processing
- 10Utilize daily workforce management to optimize labor hours
Requirements5
- 1Experience reviewing business reports and taking action to achieve results
- 2Ability to influence cross-functional partners in informal and formal settings
- 3Experience selecting and developing direct reports to grow their capabilities
- 4Willingness to work nights, weekends, and a flexible schedule
- 5Authorized to work in the United States
Salary Insight
$52 - $64k per year
Location
Required Skills
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