Bagel Maker, Artisan Baking & Customer Service
Overview
As a Bagel Maker at Ugly Bagel, you own the daily production of fresh bagels and other baked goods in a high-volume Nashville store. You join a tight-knit team of 5-10 bakers and front-of-house staff who value speed, quality, and a playful spirit. You work early mornings, hand-shaping dough, operating the bagel oven, and managing final presentation. This role stands out for its emphasis on celebrating imperfect bagels and creating genuine customer connections, making every shift a blend of craft and hospitality.
What You'll Do8
- 1Greet each customer with a genuine smile and engage them in friendly conversation to build a welcoming atmosphere.
- 2Mix, shape, boil, and bake bagel dough using the bagel oven and mixer, following recipes for consistent quality.
- 3Take and confirm customer orders, assemble sandwiches or spreads, and hand off items promptly to keep lines moving.
- 4Stock display cases, refrigerators, and dry goods, rotating product to maintain freshness and minimize waste.
- 5Wipe down counters, sweep floors, and sanitize equipment after each shift to meet health and safety standards.
- 6Team up with bakers and cashiers to coordinate baking schedules, restock supplies, and cover breaks during rush hours.
- 7Embrace the uniqueness of each bagel shape and each customer, turning imperfections into conversation starters.
- 8Run the register and process payments accurately when needed, balancing the till at shift end.
Requirements7
- 11+ years of experience in food service, bakery, or restaurant roles, with bagel baking or bread baking a plus.
- 2Ability to stand for up to 8 hours and lift 50 pounds of flour or dough bags regularly.
- 3Flexible availability for early mornings (starting at 4 AM), weekends, and holidays.
- 4Positive, upbeat attitude with a passion for customer service and teamwork.
- 5Strong attention to detail in measuring ingredients, timing bakes, and verifying order accuracy.
- 6Willingness to cross-train on cashier duties and prep tasks as needed.
- 7Must pass a background check and provide proof of eligibility to work in the US.
Salary Insight
$40k per year
Location
Required Skills
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