AWS Connect Solutions Engineer
Overview
Own Amazon Connect and Amazon Lex solutions at Techridge, Inc. in Dallas Texas. Deliver scalable contact flow experiences and integrate systems using AWS Lambda and DynamoDB. Differentiate by driving rapid adoption of cloud communication platforms.
What You'll Do7
- 1Design and deploy contact flows within AWS Connect
- 2Integrate IVR with external platforms via APIs
- 3Build analytics reports using AWS Connect
- 4Optimize user interactions with AWS Lex
- 5Maintain and scale AWS Connect infrastructure
- 6Collaborate with cross-functional teams to implement communication workflows
- 7Ensure compliance with AWS security best practices
Requirements6
- 15+ years building AWS Connect solutions
- 2Proficiency with AWS Lambda and DynamoDB
- 3Experience with Amazon Connect and Lex
- 4Knowledge of API integration techniques
- 5Familiarity with S3 and other AWS services
- 6Strong problem solving abilities
Salary Insight
Salary not disclosed in listing
Location
Required Skills
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