Assistant Manager - Room Operations Marriott
Overview
Lead support for rooms operations at JW Marriott focusing on guest satisfaction and budget adherence. Manage staff scheduling and ensure compliance with loss prevention policies. Drive operational efficiency across housekeeping recreation laundry and concierge services.
What You'll Do11
- 1Open and close front desk shifts housekeeping and ensure completion of assigned checklists
- 2Run and review critical information in room operations reports
- 3Understand functions of recreation laundry housekeeping bell staff and front desk operations
- 4Operate department equipment and report malfunctions
- 5Ensure employees have proper supplies and uniforms
- 6Understand night audit procedures and utilize reports as necessary
- 7Comply with loss prevention policies and procedures
- 8Communicate performance expectations to employees
- 9Schedule employees based on business demands and track attendance
- 10Supervise same day selling procedures to maximize room revenue
- 11Verify room rates to maximize revenue opportunities using budgets and payroll reports
Requirements5
- 1High school diploma or GED with 3 years experience in guest services housekeeping or related field
- 2OR 2-year degree in hotel restaurant management hospitality or related major with 1 year experience in guest services housekeeping or related field
- 35+ years experience managing ETL pipelines with Spark and Airflow
- 43-5 years experience in room operations management
- 5Proficiency in Python AWS React Kubernetes
Salary Insight
$52 - $58k per year
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