Appointment Scheduling Specialist Texas Health Resources Dallas
Overview
Lead appointment scheduling operations for Family Care 18444 in Forney TX. Own end-to-end scheduling processes at a busy family care clinic. Drive improvements in patient flow and provider satisfaction. Scale solutions that support high-volume outpatient services. Stand out by delivering exceptional patient experiences within a collaborative team environment.
What You'll Do8
- 1Answer phone calls and schedule patient appointments
- 2Conduct patient pre-certification to ensure coverage for appointments and medical care
- 3Schedule tests procedures and referral appointments
- 4Communicate with patients regarding appointments and instructions for procedures and tests
- 5Collect fees such as co-pays and co-insurance
- 6Gather insurance information and patient personal data
- 7Demonstrate positive professional customer service in all patient staff and visitor contacts
- 8Perform other duties as assigned
Requirements10
- 15+ years building ETL pipelines with Spark and Airflow
- 2High school diploma or equivalent required
- 32 years related experience in healthcare environment preferred
- 4Previous customer service experience strongly preferred
- 5Strong communication skills and attention to detail
- 6Ability to work flexible hours including evenings and weekends
- 7Proficiency with scheduling software and electronic health records
- 8Knowledge of HIPAA regulations and privacy standards
- 9Team player mindset with empathy for patients and providers
- 10Reliable transportation to and from work location
Salary Insight
Salary not disclosed in listing
Location
Required Skills
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