Accounts Receivable Specialist PrideStaff
Overview
Leading high-volume payment processing for a local client in Farmers Branch. Manage credit card transactions, account reconciliations, and customer billing support. Seeking a candidate with strong AR experience and collaborative mindset. This role offers competitive compensation hybrid schedule.
What You'll Do8
- 1Process high-volume credit card payments via phone email and fax ensuring PCI compliance
- 2Accurately reconcile daily lockbox payment files
- 3Field inbound queue calls to assist customers with credit card payments and billing inquiries
- 4Review and validate cash applications to ensure accurate account reconciliation
- 5Issue credit memos handle offsets and process refunds according to policy
- 6Prepare write-off requests for uncollectable invoices with proper documentation
- 7Monitor inquiries in billing inbox and guide customers through portal navigation
- 8Maintain SLA performance for departmental service level agreements
Requirements6
- 1Experience with SAP or other large enterprise systems preferred
- 2Strong Microsoft Excel skills including VLOOKUPS pivot tables and filters
- 31-3 years direct customer support or call queue experience
- 4High school diploma or equivalent
- 5Excellent written and verbal communication skills
- 6Customer service mindset
Salary Insight
$50 - $52k per year
Location
Required Skills
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