Volunteer Tax Preparer, Community Tax Assistance
Overview
Volunteer Tax Preparers at National Tax Services Inc own the preparation of basic federal and state income tax returns for community members in Columbus, Ohio. Working onsite with a team of volunteers and program staff, you will interview taxpayers, enter data into approved tax preparation software, and identify eligible credits and deductions. Strict confidentiality and IRS policies guide every interaction. This role offers training and certification, so no prior professional tax experience is required, making it an ideal entry point into tax preparation.
What You'll Do10
- 1Prepare basic federal and state income tax returns for eligible taxpayers using approved tax preparation software.
- 2Interview taxpayers to gather required tax documents and information.
- 3Enter taxpayer information accurately into approved tax preparation software.
- 4Identify applicable tax credits and deductions, such as EITC and Child Tax Credit.
- 5Review completed returns for accuracy and completeness, correcting errors before filing.
- 6Explain tax return results and basic tax information to taxpayers in plain language.
- 7Maintain strict confidentiality of taxpayer information per IRS and program policies.
- 8Follow IRS, state, and program policies and procedures during all preparation steps.
- 9Participate in required training and certification, including IRS VITA certification.
- 10Provide friendly, respectful, and professional customer service to all community members.
Requirements8
- 1No prior professional tax experience required; training is provided.
- 2Basic knowledge of federal and state income taxes preferred.
- 3Comfortable working with computers and learning tax preparation software.
- 4Strong attention to detail and accuracy.
- 5Good communication and interpersonal skills.
- 6Ability to handle confidential information responsibly.
- 7Ability to work onsite in Columbus, Ohio.
- 8Willingness to complete required training and certification, including IRS VITA.
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