Verizon Account Representative, FiOS Sales & Customer Engagement
Overview
As a Verizon Account Representative, you own the full sales cycle for FiOS in the greater Braintree, MA area, connecting with customers face-to-face to deliver tailored solutions. You join a close-knit team at Emerald Path Consulting, where every day brings hands-on coaching and structured development in communication and sales strategy. This role specializes in representing Verizon FiOS, offering a direct path to build professional sales acumen while driving real business outcomes. Unlike desk-bound positions, you engage customers in person, turning product knowledge into measurable results from day one.
What You'll Do6
- 1Introduce Verizon FiOS products, services, and current promotions to customers at their doorstep, creating immediate engagement.
- 2Diagnose customer needs through consultative conversations, recommending FiOS packages that align with their lifestyle.
- 3Explain FiOS features, speeds, and service options in a clear, relatable manner that builds excitement and trust.
- 4Guide customers through the enrollment and account setup process, ensuring a smooth transition to FiOS service.
- 5Participate in daily coaching sessions focused on sharpening communication techniques and FiOS product expertise.
- 6Collaborate with fellow Verizon Account Representatives to hit shared team goals, sharing best practices and celebrating wins.
Requirements6
- 12+ years in retail, hospitality, customer service, or sales, demonstrating ability to interact with diverse customers.
- 2Strong verbal communication and active listening skills, proven in face-to-face interactions.
- 3Comfortable working in a dynamic, customer-facing environment with daily targets and fast turnarounds.
- 4Coachable mindset with a track record of applying feedback to improve performance.
- 5Reliable transportation to cover the greater Braintree market for in-person visits.
- 6Ability to stand and walk for extended periods while carrying promotional materials.
Salary Insight
$42 - $60k per year
Location
Required Skills
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