Service Technician I - Automation Expertise
Overview
You will own customer system installations and maintenance while driving operational efficiency. This role focuses on scaling technical solutions across diverse environments. Expect to lead proactive service initiatives that enhance reliability and performance.
What You'll Do9
- 1Install commission and maintain customer systems following strict safety protocols
- 2Perform onsite troubleshooting and repairs to maximize system uptime
- 3Create comprehensive technical documentation for compliance and continuity
- 4Engage customers to identify support needs and propose value-added solutions
- 5Drive problem solving by diagnosing complex technical issues in real time
- 6Ensure adherence to safety standards during all field activities
- 7Develop accurate service reports supporting quality assurance processes
- 8Maintain high attention to detail in all documentation and reporting tasks
- 9Apply time management skills to prioritize and meet service commitments
Requirements11
- 15+ years building ETL pipelines with Spark and Airflow
- 2Certified in AWS Certified Solutions Architect
- 35+ years designing scalable infrastructure using Kubernetes
- 43-5 seasons leading cross-functional technical teams
- 5Active Listening — developing level
- 6Customer Support — foundational level
- 7Maintenance and Repair — developing level
- 8Problem Solving — developing level
- 9Safety Standards — developing level
- 10Technical Documentation — developing level
- 11Time Management — developing level
Salary Insight
$54 - $82k per year
Location
Required Skills
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