Senior Client Delivery Lead Kraken
Overview
Lead client delivery for North American projects at Kraken. Manage tech domains and partner with internal teams to drive transformation. Shape customer journeys and deliver solutions aligned with Kraken's platform.
What You'll Do5
- 1Manage client relationships and serve as first point of contact for tech development
- 2Triaging incoming requests and communicating client priorities internally
- 3Summarizing client needs and timelines for engineering development
- 4Supporting engineering teams to deliver product features
- 5Challenging client approaches to drive continuous iteration and deployment
Requirements5
- 1Domain experience in Energy, billing systems, CRM, or customer journeys
- 2Strong agile delivery and product management background
- 3Solid understanding of technology trends and regulatory compliance
- 4Excellent communication, collaboration, and influencing skills
- 5Patience for complex client transformations
Salary Insight
$140 - $200k per year
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