Sales Associate, Retail & Customer Experience
Overview
You will own the customer experience at LOFT, connecting with shoppers to style their wardrobes and drive brand loyalty. You will partner with a tight-knit team on the sales floor, using POS technology to deliver seamless omnichannel service. This role offers flexible scheduling, 401(k), and merchandise discounts, with clear paths to advancement across our family of brands.
What You'll Do7
- 1Connect with customers, listen to their needs, and create personalized shopping experiences that turn first-timers into regulars.
- 2Share product knowledge and styling recommendations to help customers build outfits they love.
- 3Use brand behaviors and personalized service to build lasting customer loyalty and repeat visits.
- 4Uphold visual and operational standards, keeping the sales floor organized and inviting.
- 5Leverage POS and company apps to stay updated on promotions and deliver a seamless omnichannel experience.
- 6Partner with store leaders to hit daily sales goals and personal performance targets.
- 7Build productive team relationships by sharing ideas and supporting colleagues on the floor.
Requirements5
- 11+ years in a sales associate or customer-focused role (preferred).
- 2Hospitality mindset when engaging with customers, making them feel welcome and valued.
- 3Flexible availability, including evenings, weekends, and holidays.
- 4Tech-savvy with the ability to operate a POS system.
- 5Takes initiative and makes thoughtful decisions to enhance the customer experience.
Salary Insight
Salary not disclosed in listing
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