Sales Associate, Luxury Retail at Tory Burch
Overview
Drive personal sales and client relationships at Tory Burch's Pittsburgh boutique, a luxury retail environment. You will own the sales floor, build a client book, and deliver the five-stage transformational customer experience. As a key member of the Retail Team, you will collaborate with stylists and management to meet metrics and elevate the brand. This role stands out for its focus on clienteling and product knowledge, plus access to Retail Excellence Programs.
What You'll Do8
- 1Build a client book with organized customer data to generate consistent sales volume.
- 2Lead by example in modeling Tory Burch core values and positive team dynamics.
- 3Create a transformational customer experience by owning the five stages of service.
- 4Use clienteling and outreach to drive business beyond walk-in traffic.
- 5Maintain store presentation standards and brand consistency.
- 6Process POS transactions accurately and capture customer information.
- 7Assist with back of house activities and loss prevention procedures.
- 8Stay current on product knowledge to deliver high-level service.
Requirements8
- 11-3 years in a high-volume, customer-driven retail environment.
- 2Strong personal selling and customer relations experience.
- 3Open availability for flexible schedule including nights, weekends, and holidays.
- 4Ability to lift 40 lbs and perform physical tasks like bending, kneeling, and standing.
- 5Proficiency with POS and in-store technology tools.
- 6Excellent verbal and written communication skills.
- 7Detail-oriented with ability to multitask and prioritize.
- 8Passion for the Tory Burch brand and lifestyle.
Salary Insight
$35k per year
Location
Required Skills
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