Sales and Service Leader Sephora
Overview
Sales and Service Leader at Sephora in San Jose, California leads by example to inspire team and elevate client experiences. This full time role requires a client first mindset to drive store success through coaching and collaboration.
What You'll Do12
- 1Lead and inspire Coach and empower team members to deliver exceptional client service and achieve sales goals
- 2Drive performance
- 3Contribute to overall store success through strong client engagement expert product knowledge and personalized recommendations
- 4Coach for growth
- 5Contribute to the ongoing success of your team by providing ongoing feedback and development to elevate team performance
- 6Train and develop
- 7Support onboarding and continuous learning in service excellence loyalty programs product expertise and brand initiatives
- 8Execute daily operations
- 9Assist with inventory visual merchandising and maintaining store standards
- 10Foster inclusivity and teamwork
- 11Help promote a culture of openness where everyone feels empowered
- 12Uphold Sephora standards Follow company policies and help create a safe and enjoyable shopping experience
Requirements11
- 15+ years building ETL pipelines with Spark and Airflow
- 23-5 seasons leading retail teams
- 35+ years experience with AWS and Kubernetes
- 42 years of leadership experience in a retail hospitality or service environment
- 5Strong sales and client service skills
- 6Excellent communication and interpersonal skills
- 7Physically able to lift and carry up to 50 pounds
- 8Punctuality and consistent attendance
- 9Meet the required minimum number of weekly shifts/hours
- 10Be available during peak retail operations nights weekends and holidays
- 11Fast paced and dynamic environment
Salary Insight
$58 - $67k per year
Location
Required Skills
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