Remote Customer Service Representative
Overview
You will support working families across North America by guiding them through life and supplemental health benefit options via Zoom appointments. You will join a fully remote team at AO | Globe Life, backed by experienced mentors and ongoing virtual coaching. This role stands out for its flexible schedule, weekly pay, and uncapped performance bonuses, with no prior insurance experience required.
What You'll Do7
- 1Meet virtually with clients using Zoom to conduct scheduled appointments.
- 2Explain life and supplemental health benefit options to clients in clear terms.
- 3Guide clients through the enrollment process from start to finish.
- 4Build trusted, long-term relationships through exceptional service and follow-up.
- 5Maintain accurate client records and follow-up documentation in the CRM.
- 6Participate in weekly virtual coaching and professional development sessions.
- 7Deliver outstanding customer service that resolves questions and concerns promptly.
Requirements7
- 11+ years of customer service or client support experience (preferred, not required).
- 2Strong communication and interpersonal skills for virtual client interactions.
- 3Customer-focused mindset with a passion for helping working families.
- 4Self-motivated and able to work independently in a remote environment.
- 5Basic computer proficiency and reliable internet access for Zoom meetings.
- 6Strong organization and time-management skills to handle flexible schedules.
- 7Adaptable and coachable, with a commitment to personal growth.
Salary Insight
Salary not disclosed in listing
Location
Required Skills
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