Product Manager Claims Automation & Integrations
Overview
Product Manager owns strategy roadmap execution claims automation across incident claims ecosystem. Focus reduces operational friction improves data quality accelerates claims handling through scalable workflows connecting internal systems third-party administrators insurers business stakeholders.
What You'll Do13
- 1Own product roadmap for claims automation workflow optimization third-party administrator integrations
- 2Define and prioritize product requirements improve claims intake triage assignment investigation litigation support resolution processes
- 3Partner with Claims Risk Legal Insurance Operations Technology teams identify opportunities reduce manual effort improve customer experience
- 4Develop business cases success metrics automation initiatives measure impact claim cycle times operational efficiency cost reduction
- 5Establish mechanisms identify workflow bottlenecks data quality issues integration gaps internal external claims systems
- 6Drive requirements integrations with TPAs insurance carriers legal vendors external partners
- 7Create maintain product documentation business requirements process maps stakeholder communications
- 8Influence cross-functional teams without direct authority deliver business outcomes across multiple organizations
- 9Use data customer insights continuously improve claims workflows operational performance
- 10Review claims routing metrics spot spikes manual assignments draft requirement fix
- 11Join sync with TPA partner align data exchange specs new litigation workflow
- 12Review BRD negotiate scope trade-offs update roadmap priorities
- 13Prepare business case show automation reduced cycle times 15%
Requirements10
- 13+ years product management experience
- 2Experience managing technical products online services
- 3Experience product program project management cross-functional teams delivery major new products
- 4Knowledge SQL VBA advanced level
- 5Experience building analyzing cost benefit scenarios communicate results
- 65+ years product management experience
- 7Experience developing operational processes technologies
- 8Experience claims management systems insurance operations third-party administrators auto litigation workflows
- 9Experience with claims management systems insurance operations third-party administrators
- 10Experience developing operational processes technologies
Salary Insight
$105 - $180k per year
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