Fifth Third Bank, National Association
Fifth Third Bank, National AssociationVerified Source

Personal Banker Associate II Concord NC

Onsite · Charlotte, North Carolina
Posted August 5, 2026
payroll

Overview

Join Fifth Third Bank as a Retail Personal Banker II in Concord NC. This sales-focused role develops relationships and drives deposit and loan growth. Candidates complete a short onboarding program leading to a certification. The position emphasizes consultative selling and client retention. It differs by offering a structured path to retail banking expertise.

What You'll Do11

  • 1Use the consultative sales process and Financial Needs Assessment to build customer profiles and identify financial needs
  • 2Maintain deep knowledge of retail products and recommend tailored solutions using our value proposition
  • 3Utilize CAMP and marketing tools to proactively reach out and schedule periodic financial reviews
  • 4Engage in cross-selling initiatives and outside sales activities like membership presentations and community events
  • 5Establish relationships with Business Partners to refer customers for holistic financial solutions
  • 6Meet customer experience goals and exceed revenue targets through effective sales strategies
  • 7Provide guidance to CSRs regarding the sales and referral process
  • 8Promote customer satisfaction with professionalism and a friendly demeanor
  • 9Answer customer questions confidently and maintain confidentiality
  • 10Follow the Bancorp Code of Business Conduct and adhere to established policies
  • 11Participate in loan processing and open/close financial center operations as directed

Requirements8

  • 1College degree or relevant work experience with transferrable skills
  • 2Experience in financial services preferred
  • 3Ability to analyze credit and financial information using advanced math functions
  • 4Strong communication skills for professional representation of Fifth Third Bank
  • 5Knowledge of retail policies and procedures for sound decision-making
  • 6S.A.F.E. Act registration through the Nationwide Mortgage Licensing System
  • 7Willingness to travel for training and flexible scheduling
  • 8Commitment to ethical behavior and customer-centric approach

Salary Insight

Salary not disclosed in listing

Location

Typeonsite
LocationCharlotte, North Carolina

Required Skills

Consultative sales processFinancial Needs AssessmentRetail consumer and small business product knowledgeCAMP marketing toolsCross-sellingRelationship buildingRisk managementS.A.F.E. Act registrationNMLS registration
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