Patient Experience Coordinator Aspen Dental Houston TX
Overview
Lead patient experience initiatives at Aspen Dental Houston location. Own front office operations deliver exceptional care while fostering community impact. This full-time role offers competitive compensation and professional growth within a stable DSO environment.
What You'll Do11
- 1Design and execute patient intake processes to ensure efficient scheduling and documentation
- 2Manage patient registration and verification systems with precision
- 3Coordinate appointment confirmations and pre-visit communications
- 4Maintain accurate electronic health records and billing documentation
- 5Process payments and reconcile daily financial transactions
- 6Implement quality assurance protocols for patient interactions
- 7Collaborate with clinical staff to resolve patient concerns
- 8Develop training materials using TAG learning platform
- 9Analyze workflow efficiency and propose process improvements
- 10Support manager during peak hours and special events
- 11Ensure compliance with healthcare privacy regulations
Requirements11
- 15+ years building patient coordination workflows with Spark and Airflow
- 23-5 seasons leading teams in fast-paced environments
- 3High school diploma or equivalent with strong organizational abilities
- 4Excellent communication skills and ethical professionalism
- 5Proven leadership experience in customer service settings
- 6Attention to detail with regulatory compliance knowledge
- 7Technical proficiency in medical billing software systems
- 8Flexibility for variable scheduling including evenings and weekends
- 9Certification in patient experience management preferred
- 10Reliability demonstrated through consistent attendance records
- 11Cultural competency when serving diverse patient populations
Salary Insight
$35 - $40k per year
Location
Required Skills
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