Part Time Customer Service Associate Hertz
Overview
Hertz seeks a motivated individual to provide exceptional customer service and sales support for its car rental business. The role involves maximizing revenue opportunities while ensuring a positive customer experience.
What You'll Do23
- 1Consult with customers about their car rentals and offer relevant products and services
- 2Overcome customer objections to drive additional purchases
- 3Ensure customers receive world class service and support
- 4Provide world class customer service by managing the rental process
- 5Welcome customers with a smile and maintain professional appearance
- 6Focus on delivering a clean and safe vehicle every time
- 7Take ownership of each customer's service experience
- 8Play an active role in teamwork and collaboration
- 9Utilize sales techniques to determine customer needs
- 10Offer optional products based on customer preferences
- 11Prepare rental and return documents accurately
- 12Qualify customers using company rental requirement guidelines
- 13Assist with directions and local area information
- 14Review rental parameters and service charges at vehicle return
- 15Prepare rental agreement folders with all required information
- 16Answer phones to help customers promptly
- 17Resolve all customer service issues efficiently
- 18Coordinate customers within queues to minimize wait times
- 19Maintain strong computer proficiency across multiple systems
- 20Work flexible shifts including weekends and holidays
- 21Stand for long periods and work in various weather conditions
- 22Demonstrate professionalism and interpersonal skills
- 23Showcase passion for customer service and attention to detail
Requirements11
- 15+ years building ETL pipelines with Spark and Airflow
- 2Proficiency in Python and AWS
- 3Certified Professional in Cloud Architecture
- 4Experience with Kubernetes and React
- 5Strong organizational and time management skills
- 6Excellent communication abilities in English
- 7Ability to multitask while engaging with customers
- 8Flexible availability for weekend and holiday shifts
- 9Willingness to work overtime as needed
- 10Physical stamina to stand for extended periods
- 11Team player with proven customer focus
Salary Insight
$18k per year
Location
Required Skills
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