Membership Sales Specialist
Overview
Own membership growth at a BJ's Wholesale Club location, pitching Membership Cards and Co-Brand Credit Cards to convert foot traffic into loyal members. Join a 30,000-person retail team where every interaction drives retention and revenue. You'll work on the front line, solving member issues and moving with speed. This role stands out for its weekly pay, free The Club Card Membership, and clear GOLD Member Standards that define success.
What You'll Do7
- 1Convert potential members by pitching all membership programs with high energy and determination
- 2Drive membership renewals, upgrades, and cross-sells of Co-Brand Credit Cards to existing members
- 3Handle merchandise returns, exchanges, pick-ups, and general member service inquiries
- 4Monitor membership renewals and tax-exempt/resale status per BJ's policies
- 5Resolve member concerns courteously and escalate to PIC or MOD when needed
- 6Assist with BOPIC orders and maintain club policies and procedures
- 7Support other departments as needed and maintain GOLD club standards daily
Requirements7
- 1Prior front-line/customer service or sales experience preferred
- 2Results-driven with proven success in goal achievement
- 3Basic math skills preferred
- 4Computer proficiency preferred
- 5Ability to stand on hard surfaces for most of the shift
- 6Capable of lifting up to 30 pounds and occasionally heavier with assistance
- 7Comfortable with infrequent exposure to temperature extremes and loud noises
Salary Insight
$33k per year
Location
Required Skills
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