Subaru of Sterling
Subaru of SterlingVerified Source

Loaner Desk Agents Service BDC Subaru of Sterling

20K–22K
Onsite · Washington, District of Columbia
Posted August 12, 2026
contract

Overview

The Loaner Desk Agents/Service BDC at Subaru of Sterling will own check in/out of loaner vehicles and ensure efficient loaner processes. This full-time onsite contract role requires Saturday availability and reports to the Service Manager. Candidates will support a fast-paced team-oriented environment while receiving training and growth opportunities.

What You'll Do8

  • 1Assure proper check in/out of loaner vehicles upon client departure/return
  • 2Assess loaners for mileage damage fuel level and cleanliness
  • 3Remind clients to remove personal belongings before loaner handoff
  • 4Maintain efficient loaner check in/out process with consistent service drive flow
  • 5Assist in preparing new loaner units and retiring expired ones
  • 6Convert internet leads to appointments and sales
  • 7Provide outstanding client follow up
  • 8Follow company policies for handling vehicle documentation

Requirements9

  • 1High school graduate or equivalent with minimum 18 years experience
  • 2Strong communication skills verbal and written
  • 3Excellent computer skills including CRM proficiency
  • 4Highly organized with attention to detail
  • 5Customer-focused attitude
  • 6Ability to work flexible hours including Saturdays
  • 7Experience with vehicle loan management systems
  • 8Dedication to providing exceptional customer service
  • 9Commitment to safety and professional conduct

Salary Insight

$20 - $22k per year

Location

Typeonsite
LocationWashington, District of Columbia

Required Skills

Customer-focusedOutstanding follow upConvert internet leads to appointment/salesStrong communication skillsExcellent computer skills including CRM proficiencyHighly organizedAttention to detail
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