Lead Vendor Management Freshworks
Overview
Lead Vendor Management at Freshworks focuses on transforming procurement processes. This role will drive maturity and scalability within the Vendor Management function. It involves supporting supplier onboarding and contract routing. The position collaborates across functions to enhance operational efficiency. It aims to shape the future of vendor management.
What You'll Do12
- 1Vendor Onboarding & Compliance Coordinate the operational onboarding for new vendors ensuring they follow company requirements
- 2Support internal stakeholders and suppliers on a smooth onboarding process
- 3Contract Support & Value Optimization Manage the operations of contract routing alignment in procurement for consistent contract management
- 4Procurement Intake Provide support for internal business stakeholder engagement with the procurement team
- 5Triaging of sourcing requests so it routes through the proper process
- 6Ensure all active vendors maintain up-to-date documentation including insurance certificates NDAs diversity certifications and compliance records
- 7Performance & Relationship Management Monitor Key Performance Indicators and Service Level Agreements tailored to different vendor tiers
- 8Design and implement supplier scorecards to track delivery performance quality and cost competitiveness
- 9Risk Assessment & Mitigation Perform continuous risk assessments on the supplier base identifying potential vulnerabilities financial geographical operational or geopolitical
- 10Develop and maintain contingency plans dual-sourcing strategies safety stock targets for critical suppliers to ensure business continuity
- 11Keep internal stakeholders informed of supply market trends and external risks that could impact business operations
- 12Track contract expiration dates and proactively initiate renewal or resourcing discussions with internal stakeholders
Requirements5
- 15+ years building ETL pipelines with Spark and Airflow
- 25+ years experience in vendor management or procurement
- 3Established work processes quality productivity standards and policies procedures in procurement
- 4Understanding of procurement tools and processes
- 5Strong communication and collaboration capabilities
Salary Insight
$105 - $130k per year
Location
Required Skills
Similar open positions
Explore active roles that match your skills and interests.
Freshworks
VerifiedManager Services Sourcing Freshworks
Freshworks seeks a dynamic Manager Services Sourcing to lead a team of sourcing category managers within a transforming procurement organization. This working manager role requires negotiating and executing purchasing deals while fostering a collaborative team environment. The ideal candidate excels in procurement, communication, and talent development.
Mercor
VerifiedProcurement Expert Vendor Management
Lead vendor management for elite creative and technical talent at AI research labs. Own end-to-end processes to ensure efficient vendor onboarding and optimization. Drive improvements in AI model performance through strategic sourcing and contract negotiations. This role differs by focusing on direct vendor interaction and rubric development for procurement decisions.
FMR LLC
VerifiedVice President Strategic Sourcing Fidelity Investments
Lead enterprise sourcing strategy within Procurement driving value creation and risk management. Partner with senior stakeholders to align sourcing initiatives with business goals. Oversee multi-year category strategies across indirect and direct spend. Drive cost optimization and vendor innovation.
Freshworks
VerifiedLead Customer Success Engineer at Freshworks
Lead Customer Success Engineer at Freshworks in San Francisco, California. Own customer engagement activities, conduct workflow audits, and promote AI best practices. Drive demand creation, increase win probability, expand accounts, scale revenue engines, protect revenue, and contribute to organizational excellence.
Freshworks
VerifiedLead Customer Success Engineer at Freshworks
You will own the strategic success of enterprise customers, driving adoption and value realization from their Freshworks investment across ITSM, ESM, and AI capabilities. You will operate at the intersection of customer success, product expertise, and operational transformation, partnering with account teams to protect revenue and scale the revenue engine. You will build scalable enablement assets, influence product roadmap through customer insights, and guide customers embedding AI into workflows. This role's impact is measurable: you improve product adoption, reduce customer risk, and directly support the six strategic pillars of the Global Solutions organization.
Breakthru Beverage Group
VerifiedBusiness Manager, Trade Development
Lead supplier relationships as primary point of contact. Drive business planning and performance evaluation. Manage inventory and pricing strategies. Collaborate across functions to achieve market goals. Seeking a results-driven professional.