Lead Technician Restoration - Mitigation Specialist
Overview
The Lead Technician owns on-site mitigation operations for fire and water damage projects across San Francisco. They direct crews, manage job scope, and ensure projects hit time and budget targets. Reporting to the Project Manager, they handle estimating, emergency response, and customer satisfaction. This role stands out for its blend of hands-on leadership and administrative control using PSA, Encircle, and Xactimate.
What You'll Do10
- 1Lead on-site crews to execute mitigation work for fire and water damage, ensuring safety and quality standards
- 2Operate moisture meters, hygrometers, and thermal imagers to document conditions and progress
- 3Build detailed estimates with Xactimate, including floor plans and site notes, for insurance approval
- 4Direct and manage technicians and helpers, assigning tasks and monitoring performance
- 5Coordinate with warehouse to track tools, materials, and equipment inventory
- 6Enter job data into PSA and Encircle for timecards, photos, and moisture logs
- 7Respond to emergency calls during assigned on-call weeks to secure projects
- 8Fill in for the Project Manager during absences, handling crew assignments and customer communication
- 9Mentor and train junior staff to develop their skills and readiness for promotion
- 10Set containment barriers and conduct mold remediation per IICRC standards
Requirements9
- 1IICRC certification with at least 3 classes passed, working toward journeyman level
- 23+ years in restoration or remediation, with experience leading crews
- 3Proficiency in Xactimate, PSA, and Encircle for project management
- 4Valid driver's license with clean record for company vehicle operation
- 5Expert use of moisture meters, hygrometers, and thermal imagers
- 6Knowledge of mold remediation post-test standards and containment procedures
- 7Ability to perform structural drying and sewage cleanup safely
- 8Strong communication skills for customer and adjuster interactions
- 9Experience managing both residential and commercial projects
Salary Insight
$50 - $64k per year
Location
Required Skills
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