The David Cochran Agency dba Mosaic InsuranceVerified Source

Insurance Customer Service Representative Mosaic Insurance

45K–100K
Partially · Atlanta, Georgia
Posted August 12, 2026
payroll

Overview

Lead relationship building at our Woodstock Georgia office. Own client interactions delivering warmth and clarity. Guide customers through insurance needs with kindness. Shape how our community-focused agency connects with clients.

What You'll Do7

  • 1Serve as first point of contact providing warm client experiences
  • 2Respond inquiries via phone email and in person with positivity
  • 3Assist with policy changes payments and account questions
  • 4Resolve concerns while building trust and satisfaction
  • 5Collaborate with agents for seamless support
  • 6Maintain organized client records
  • 7Drive efficient resolution of customer issues

Requirements5

  • 1Exceptional written and verbal communication skills
  • 2Proficiency with Microsoft Office Suite
  • 3Passion for helping people and solving problems
  • 4Ability to manage multiple tasks efficiently
  • 5Previous customer service experience preferred

Salary Insight

$45 - $100k per year

Location

Typepartially
LocationAtlanta, Georgia

Required Skills

Exceptional communication skillsMicrosoft Office Suite
Share:

Similar open positions

Explore active roles that match your skills and interests.

VanMeveren Insurance Servicies, Inc.

22h agoMinneapolis, Minnesotapayroll

Customer Service Rep, Insurance

Join VanMeveren Insurance Services, Inc. as a Customer Service Representative and own the client experience from first call to policy resolution. You will handle inbound calls, process policy changes, and guide clients through coverage options, setting the standard for service in our White Bear Lake office. Your work directly shapes client satisfaction and retention, backed by a team that values hands-on training and clear career paths. This role offers a stable Monday-to-Friday schedule with evenings off, letting you build deep client relationships without the chaos of a call center grind.

50K–65K
crmmicrosoft office

Insurance Marketing Center

18h agoMiami, Floridapayroll

Insurance Customer Service Representative Miami

Manage customer relationships by handling inquiries and concerns with speed and professionalism across daily interactions with clients carriers and colleagues. Drive efficient service delivery at a growing insurance marketing center.

40K–60K
pythonawsreact+2 more

Matt Frye - State Farm Agent

5d agoAtlanta, Georgiapayroll

Customer Service Representative State Farm Agent Team Member

Own policy information and resolve client inquiries at a fast-paced insurance agency. Support team growth and deliver exceptional service. This role offers a competitive salary, benefits, and a dynamic work environment. Join a team where you can make a real impact while advancing your career.

50K–60K
Strong communicationinterpersonal skillsDetail-oriented+6 more

GreatFlorida Insurance of Southwest Ranches

22h agoMiami, Floridapayroll

Customer Service Representative, Insurance Agency

Own the client experience at GreatFlorida Insurance, handling 20+ daily calls and policy renewals for a community-focused agency. You'll work alongside a supportive team that values open communication and continuous growth. This on-site role in Weston, FL offers a steady schedule with evenings off and career advancement potential.

40K–75K
crmmicrosoft office

AppleOne

22h agoMinneapolis, Minnesotapayroll

Customer Service Representative, Insurance Office

You will own the front-line customer experience for a professional insurance office in Osseo, MN, handling 40+ daily interactions by phone, email, and in person. You'll resolve concerns, process account updates, and coordinate with internal teams to ensure accurate service. Working with Microsoft Office and CRM software, you'll report to a supportive leadership team that values reliability and accuracy. This temp-to-hire role offers a stable schedule with an early Friday finish and a rotating Saturday shift every three weeks.

44K–44K
microsoft officeexcelcrm software+2 more

Farmers Insurance

1d agoPhoenix, Arizonapayroll

Customer Service Representative, Insurance Agency Phoenix

You will own client retention and daily office operations at a growing Phoenix insurance agency, answering phones, servicing existing clients, and supporting a 5-person team. You will report to the agency owner and work alongside licensed agents, handling policy questions, follow-ups, and administrative tasks. The role offers commission opportunities and clear advancement for those who demonstrate strong work ethic. You will receive training on insurance products if you have solid customer service experience. This position stands out by offering a direct path to growth in an award-winning agency.

40K–42K
customer servicephone handlingmulti-tasking+3 more