Host at Fleming's Prime Steakhouse
Overview
You will own the guest arrival experience at Fleming's Prime Steakhouse & Wine Bar, a top-tier steakhouse in Austin, Texas. You greet guests, manage seating, and ensure each visit starts with warmth. You'll work with a cohesive front-of-house team that values hospitality and personal growth. Our training program sets you up to advance quickly. This role stands out because you'll be the first and last impression of our brand, supported by a culture rooted in service excellence.
What You'll Do6
- 1Greet incoming guests with a welcoming manner and manage the seating flow during peak hours.
- 2Maintain a calm and organized entrance, putting guests at ease during any wait for a table.
- 3Answer incoming calls promptly, direct them professionally, and handle reservations with accuracy.
- 4Coordinate with servers and managers to balance table turnover and guest comfort.
- 5Monitor the dining room to anticipate seating needs and communicate wait times clearly.
- 6Uphold Fleming's hospitality standards, ensuring every guest feels valued from arrival to departure.
Requirements6
- 11+ year experience in customer service, with a focus on guest interaction.
- 2Proven phone etiquette and ability to handle multi-line phone systems.
- 3Ability to stand for extended periods and move through the restaurant floor.
- 4Strong communication skills, with the ability to engage in friendly small talk.
- 5Availability to work evenings, weekends, and holidays as needed.
- 6Prior experience in a restaurant or hospitality setting is a plus.
Salary Insight
Salary not disclosed in listing
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