General Manager, Domino's Franchise in New York
Overview
Own the full P&L and daily operations of a high-volume Domino's location, leading a team of 20-30 to hit sales and service targets. Coordinate with franchise leadership to roll out new initiatives. This role offers direct influence on store growth and a clear path to multi-unit management.
What You'll Do8
- 1Lead the team to deliver exceptional customer service, modeling high standards and resolving complaints on the spot.
- 2Drive daily operations, including staff scheduling, inventory control, and cash management, to ensure smooth shifts.
- 3Enforce Domino's food safety and quality standards, keeping the store compliant with all regulations.
- 4Build sales and profitability by executing local marketing strategies and analyzing performance metrics.
- 5Recruit, train, and develop crew members, creating a pipeline for shift leads and assistant managers.
- 6Collaborate with upper management to implement new initiatives and meet company goals.
- 7Monitor financial reports, adjust labor and food costs, and make data-driven decisions to improve margins.
- 8Maintain a clean, safe, and organized store environment for staff and customers.
Requirements9
- 13+ years in management, preferably in food service or retail.
- 2Proven leadership skills, with the ability to motivate a diverse team.
- 3Strong verbal and written communication, plus troubleshooting on the fly.
- 4Financial acumen, including P&L analysis and cost control.
- 5Customer-first mindset, committed to service excellence.
- 6Hands-on knowledge of food safety regulations and POS systems.
- 7Computer proficiency for scheduling, inventory, and reporting.
- 8Flexible to work evenings, weekends, and holidays as needed.
- 9Bachelor's degree in Business or related field is a plus.
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