Financial Solutions Advisor, Series 7 & Participant Services
Overview
You will own participant relationships for Merrill 401k and Equity Plans, guiding clients through life transitions with goals-based conversations. You will work in a contact center environment, collaborating with internal partners to deliver personalized education and service. You will leverage a multi-channel offering model to connect clients with the right solutions. This role offers a long-term career path in finance with exposure to markets and investments.
What You'll Do7
- 1Build financial plans for clients using brokerage products such as stocks, bonds, mutual funds, annuities, and banking solutions.
- 2Drive client engagement by anticipating needs and exceeding service expectations in every interaction.
- 3Recommend banking and investment strategies aligned with each client's financial goals and risk tolerance.
- 4Triages client requests and routes them to the appropriate internal experts based on asset thresholds and needs.
- 5Mitigate risk by adhering to compliance and regulatory standards during daily activities.
- 6Identify and develop new client relationships through referrals and financial center foot traffic.
- 7Coach and provide feedback to referral partners to improve client outcomes and product recommendations.
Requirements6
- 1Must hold Series 7 and Series 66 (or equivalent), or obtain Series 66 within 90 days.
- 25+ years in financial services, preferably in participant services or client advisory roles.
- 3Demonstrate knowledge of investments, financial markets, and retirement plans such as 401k and equity plans.
- 4Possess strong computer skills and ability to multitask in a fast-paced contact center environment.
- 5Meet SAFE Act registration requirements, including background check and federal registry.
- 6Complete required licenses and trainings on schedule.
Salary Insight
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