Elite Customer Service Level Two ARTELLA Solutions
Overview
Elite Customer Service Level Two at Abel HR Inc in Houston Texas offers a vital role supporting ARTELLA Solutions patients. The Level 2 representative possesses the same expertise as Level 1. This position ensures continuous streaming data for Cardiac Monitoring Reports. It involves troubleshooting monitoring devices and phones.
What You'll Do6
- 1Check portal to ensure baseline recordings and call offline patients
- 2Troubleshoot devices that cannot be brought online remotely
- 3Identify patients with poor signals and resolve connectivity issues
- 4Address low battery signal problems and remind users to charge
- 5Verify addresses before sending devices
- 6Document all interactions in the portal
Requirements5
- 1High school diploma or equivalent proficiency in communication and customer service skills bilingual English Spanish
- 2Experience with computer systems and high-speed internet
- 35+ years building ETL pipelines with Spark and Airflow
- 4Proficiency in AWS Certified solutions
- 5Strong ability to document and track patient information
Salary Insight
$35 - $37k per year
Location
Required Skills
Similar open positions
Explore active roles that match your skills and interests.
TalentBurst, Inc.
VerifiedCustomer Service Representative II - Remote Healthcare
You will serve as the first point of contact for members and healthcare providers, resolving inquiries about health plan benefits, claims, and eligibility. You will handle high call volumes in a fully remote environment, using Spanish and English to support a diverse customer base. Your role directly impacts member satisfaction and health outcomes, with a focus on clear communication and empathetic problem-solving. This 6-month contract offers the chance to work with TalentBurst and grow your skills in a supportive, team-oriented setting.
artera-2
VerifiedSolutions Engineer artera-2 Seattle Washington
Artera seeks an Agentic AI Solutions Engineer to lead technical discovery and architect scalable AI workflows for healthcare. This role drives pre-sales strategy and collaborates with cross-functional teams to deliver transformative solutions. The ideal candidate excels in translating complex AI concepts into actionable insights for clinical and operational leaders.
Leading Edge Administrators LLC
VerifiedBilingual Customer Service Rep Lead Edge Administrators LLC Tampa FL
Lead bilingual customer service specialist at Lead Edge Administrators LLC in Tampa Florida. Own patient provider payer interactions while resolving inbound calls and written inquiries in English Spanish. Resolve complex issues within first call. Meet performance metrics focusing on quality accuracy and satisfaction.
aptlogix LLC
VerifiedDesktop Support Level 2 Field Services Technician Aptlogix LLC Los Angeles
Manage desktop support operations for Level 2 field services technicians. Responsible for resolving hardware software and network issues across local sites. This role involves hands-on and remote IT support. It differs from other positions by focusing on direct field service delivery.
City Ambulance Service
VerifiedAuthorization CSR, B2B SaaS & Demand Generation
Customer Service Representative leading phone operations at City Ambulance Service in Houston Texas. Owns end-to-end call handling processes and drives efficiency across dispatch interactions.
Mia Aesthetics - Dallas
VerifiedClinical Operations Specialist | Medical Office Receptionist
Lead administration and billing for Mia Aesthetics. Ensure smooth patient flow and financial accuracy. Support operations across multiple locations. This role offers on-site contract work with growth potential.