De Novo Retail Banking Sales & Service Manager
Overview
Lead a dynamic team to expand DeNovo branch network and drive client growth. Own customer relationships and develop strategies to exceed business objectives. Apply a risk management framework to protect assets and ensure compliance. Seek innovative solutions to enhance personal banking experiences.
What You'll Do11
- 1Build and scale retail banking teams across multiple branches using advanced analytics
- 2Design personalized financial solutions through needs assessments and tailored product recommendations
- 3Drive client acquisition by engaging prospects and nurturing relationships through community outreach
- 4Implement credit analysis frameworks to approve loans while maintaining regulatory compliance
- 5Collaborate with cross-functional teams to integrate marketing promotions into customer interactions
- 6Analyze transaction data to improve operational efficiency and customer satisfaction
- 7Lead initiatives that reduce fraudulent activities and ensure data integrity in lending processes
- 8Mentor junior staff and foster a consultative sales culture focused on long-term client success
- 9Develop and execute strategies to meet business targets through proactive relationship management
- 10Utilize digital tools to streamline processes and enhance self-service banking capabilities
- 11Adapt work schedules to meet evolving market demands while maintaining high service standards
Requirements11
- 15+ years building retail banking relationships with proven track record of client acquisition
- 2Certified in CPC Card or equivalent financial advisory certification
- 3Demonstrated expertise in AWS Certified cloud solutions for scalable systems
- 4Expertise in Kubernetes for infrastructure management
- 5Experience managing 3-5 seasons in high-pressure retail banking environments
- 6Strong analytical skills with hands-on experience in Spark and Airflow for ETL pipelines
- 7Knowledge of Canadian financial regulations and BMO-specific compliance protocols
- 8Ability to work independently and take ownership of complex projects
- 9Excellent communication skills with verified social media proficiency
- 10Background in US mortgage licensing and consumer credit audit processes
- 11Commitment to diversity and inclusion with willingness to relocate to San Diego
Salary Insight
$42 - $69k per year
Location
Required Skills
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