Customer Success Engineer OpenAsset
Overview
OpenAsset seeks a Customer Success Engineer to lead technical adoption for AEC firms. This role drives successful implementation of our AI-Proposal product Shred across a global client base. You will architect solutions configure environments and mentor teammates while collaborating with cross-functional groups to ensure seamless client experiences.
What You'll Do11
- 1Design solutions partner with stakeholders to map client workflows and define technical integration strategies
- 2Recommend data migration approaches and automate proofs of concept using Python or JavaScript
- 3Configure client environments including templates data architecture and third party integrations
- 4Prepare and import project files metadata and validate API connections via out-of-the-box connectors
- 5Act as technical point of contact during client calls and support engagements
- 6Collaborate with Product and Engineering teams to address recurring technical patterns
- 7Create reusable scripts templates and documentation to elevate team capabilities
- 8Write automation scripts for InDesign Word and data transformation tasks
- 9Use REST APIs to connect OpenAsset with CRMs CMSs and other systems
- 10Own technical aspects of onboarding adoption nurturing and renewal processes
- 11Maintain proactive communication with stakeholders throughout client interactions
Requirements8
- 15+ years building ETL pipelines with Spark and Airflow
- 2Experience with REST APIs and HTTP fundamentals
- 3Familiarity with Python or JavaScript scripting
- 4Proficiency in cloud platforms such as AWS
- 5Understanding of containerization technologies like Kubernetes
- 6Exposure to AEC industry and architectural engineering domain
- 7Strong analytical mindset with attention to detail
- 8Ability to thrive in fast-paced environments
Salary Insight
Salary not disclosed in listing
Location
Required Skills
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