Customer Service Representative, HVAC & Home Services

You will own the dispatch board and customer experience for a 40 year old family HVAC business in Olathe, KS. This role drives daily field operations and client retention. You will coordinate ServiceTitan schedules, book appointments, and convert calls into repeat work. You will team with a tight crew that values reliability and detail. This position offers growth through direct impact on company performance.

You own the customer experience for John Moore Services in Houston, managing high-volume inbound and outbound communication across calls, texts, emails, and direct messages. Working in the HomeTown system, you schedule appointments for estimates, service, and inspections, coordinate technician dispatch, and resolve customer issues in real time. You handle the full lifecycle from first contact to payment processing, ensuring each interaction is professional and efficient. This role sits at the hub of operations, directly impacting the company's reputation and revenue. You'll master the ServiceTitan dispatch software and Google Suite while becoming the trusted voice for thousands of homeowners.

You will own the entire customer experience for On Time Service Pros' heating, cooling, plumbing, and electrical clients in the Southeast Metro. You will handle inbound inquiries, resolve issues, and proactively call club members, ensuring satisfaction at every touchpoint. You'll join a supportive team that values old-school service and offers hybrid scheduling after six months. This role stands out because you directly influence customer retention and team sales with a clear path to grow.

Lead dispatch operations for a growing HVAC company in Los Angeles. You will own appointment scheduling and client communications while scaling daily workflows. This role drives revenue through proactive outreach and efficient service delivery.

Pro-Serv Facility Solutions seeks a Service Intake Coordinator to own the front door of our service operation in New Bern, NC. You will receive incoming service requests by phone, email, and portals, then build clean work orders for dispatch. This role sits inside a fast-growing commercial service team supporting HVAC, refrigeration, and cooking equipment across the Carolinas. You will be the first point of contact for customers in critical moments, setting the tone for every service call. If you thrive on detail and clear communication, this role offers a path into a growing operations team.

We are seeking an experienced HVAC Service Technician to join our growing team in Denver Colorado. This role offers an uncapped earning potential of $100,000-$150,000 annually plus incentives. The ideal candidate will deliver high-quality residential HVAC services while maximizing their earning capacity.