Customer Service Representative Domino's Franchise Philadelphia PA
Overview
Own customer interactions and support store operations as a Customer Service Representative. Work onsite in Philadelphia. This role drives guest satisfaction and operational excellence. Differentiate through fast-paced service and local expertise.
What You'll Do11
- 1Answer phones and take orders while assisting shoppers in-store
- 2Drive sales by promoting menu items and combo deals
- 3Lead daily team huddles to align on service goals
- 4Ship and restock inventory to maintain product availability
- 5Debug point-of-sale issues and resolve technical problems
- 6Scale customer engagement strategies based on foot traffic patterns
- 7Analyze feedback to improve service quality metrics
- 8Drive digital marketing campaigns via social platforms
- 9Collaborate with kitchen staff to expedite order fulfillment
- 10Maintain clean and organized workspace during shifts
- 11Track performance KPIs and report insights to management
Requirements6
- 15+ years building ETL pipelines with Spark and Airflow
- 23-5 seasons managing high-volume retail environments
- 3AWS Certified cloud fundamentals knowledge
- 4CPC Card certification preferred
- 55+ years experience with POS systems
- 6BCBA credential optional but valued
Salary Insight
Salary not disclosed in listing
Location
Required Skills
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