Customer Service Representative at Bat City Events
Overview
We seek a motivated people-first individual ready to build real skills and launch a proud career in Austin. This full-time entry-level position offers paid training and growth opportunities. Join our team to make an impact while gaining hands-on experience.
What You'll Do6
- 1Serve as first point of contact for customers via phone email and chat
- 2Listen actively and resolve concerns with professionalism and care
- 3Accurately document interactions and update customer records
- 4Collaborate with team members to improve service processes
- 5Learn product knowledge and company policies inside out
- 6Identify patterns and escalate issues to the right teams
Requirements6
- 15+ years building ETL pipelines with Spark and Airflow
- 23-5 seasons of customer service experience
- 3Basic computer proficiency: experience with CRM is a plus
- 4No degree required — drive and character matter most
- 5Competitive hourly pay — commensurate with experience
- 6Performance-based raises and bonuses
Salary Insight
$37 - $46k per year
Location
Required Skills
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