Customer Service Representative, Allstate Agency
Overview
Join Bravo Insurance Group as a Customer Service Representative at our Orlando office. You will greet customers, manage their information, and drive referrals, directly contributing to our agency's growth. Work in a collaborative team environment with Monday-Friday hours, receiving hands-on training and support to earn your State of Florida insurance license. This role offers a clear path to a rewarding career in insurance.
What You'll Do4
- 1Greet customers immediately upon arrival, ensuring a friendly and helpful service experience.
- 2Ask every customer for referrals and explain the agency's referral program to expand our client base.
- 3Verify and update customer phone numbers, addresses, and email addresses during every interaction to maintain accurate records.
- 4Answer incoming phone calls on the first ring, providing prompt and courteous assistance.
Requirements10
- 1Able to work Monday to Friday, 9:30 AM to 6PM.
- 2Possess a friendly, positive, and pleasant personality.
- 3Have prior office environment work experience.
- 4Reliable transportation and punctuality are required.
- 5Detail oriented with strong organizational skills.
- 6Familiarity with Microsoft Outlook and other Microsoft applications.
- 7Possess a genuine willingness to learn, be intuitive, resourceful, and coachable.
- 8Maintain an upbeat, positive, and enthusiastic attitude.
- 9Capable of multitasking, following through, and following up on tasks.
- 10Excellent communication and interpersonal skills.
Salary Insight
$45 - $65k per year
Location
Required Skills
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