Customer Service Rep(08536) - 2766 ABORN RD
Overview
Own high quality customer interactions at a bustling location. Drive results while maintaining a fast paced atmosphere. Contribute to a dynamic team focused on excellence.
What You'll Do9
- 1Build strong relationships with customers through clear communication
- 2Ship resolutions that exceed expectations within tight deadlines
- 3Lead initiatives to improve service efficiency
- 4Analyze feedback to drive process improvements
- 5Collaborate with colleagues to resolve complex issues
- 6Maintain accurate records of customer interactions
- 7Train new hires on brand standards
- 8Drive sales opportunities during peak hours
- 9Streamline internal workflows to enhance productivity
Requirements8
- 15+ years experience delivering exceptional customer support
- 22+ seasons managing high volume call centers
- 3AWS Certified cloud fundamentals knowledge
- 4CPC Card certification preferred
- 5Spark and Airflow proficiency required
- 6Bilingual English speaking ability
- 7Proven track record of meeting aggressive targets
- 8Strong problem solving mindset
Salary Insight
Salary not disclosed in listing
Location
Required Skills
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