Customer Service Rep, Pizza Delivery & In-Store
Overview
As a Customer Service Rep at Domino's Pizza, you'll own the front-of-house experience, taking orders and making pizzas during peak hours. You'll work in a fast-paced store team that handles high order volume. This role offers growth into management or franchise ownership. You'll master POS systems and food prep standards, with flexible schedules for school or a second job.
What You'll Do10
- 1Take telephone orders accurately and enter them into the POS system.
- 2Prepare pizza dough, toppings, and other menu items per Domino's standards.
- 3Stock ingredients from delivery area to storage, work area, and walk-in cooler.
- 4Operate all kitchen equipment including pizza oven, slicer, and dough sheeter.
- 5Clean equipment and facility daily, including surfaces, floors, and restrooms.
- 6Process payments and make correct change for cash and card orders.
- 7Complete inventory counts and paperwork for closing shifts.
- 8Maintain speed and accuracy during high-volume rushes.
- 9Assist with loading and unloading bulk ingredient deliveries up to 50 lbs.
- 10Support team members with order assembly and packaging.
Requirements10
- 116+ years of age.
- 2Ability to add, subtract, multiply, and divide accurately, and handle cash transactions.
- 3Clear verbal communication skills for phone and in-person ordering.
- 4Eye-hand coordination to operate a computer keyboard or touch screen.
- 5Ability to stand for entire shift, with frequent reaching, bending, and lifting up to 50 lbs.
- 6Comfortable working in varying temperatures from 36°F walk-in cooler to 90°F+ oven areas.
- 7Basic math skills to calculate change and track inventory.
- 8Willingness to cross-train on all station duties, including pizza assembly and oven handling.
- 9Must be able to navigate stairs or ladder for maintenance tasks.
- 10Ability to work under pressure and meet strict quality standards.
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