Customer Service Rep, Domino's Pizza Dallas
Overview
You will own the front counter and phone lines at a busy Domino's store in Dallas, taking orders and ensuring every customer leaves happy. You will work alongside a tight-knit crew during peak hours, handling payments, answering calls, and keeping the store spotless. This role offers a path to management for those who want it, with training provided from day one. Whether you're working part-time after school or full-time for extra cash, you'll gain real retail and customer service skills. No two shifts are the same, and you'll learn to thrive under pressure during the dinner rush.
What You'll Do8
- 1Take phone orders and process them accurately using the POS system and touch screen terminals.
- 2Greet customers at the counter, take their orders, and handle cash and card payments with correct change.
- 3Stock ingredients from delivery area to storage, walk-in cooler, and work stations as soon as deliveries arrive.
- 4Prepare pizzas and other products per Domino's standards, including shaping dough and adding toppings.
- 5Keep the store clean by wiping surfaces, sweeping floors, and cleaning equipment like the pizza oven and cutter.
- 6Assist with inventory counts and paperwork, recording usage and waste to help manage store supplies.
- 7Complete daily cleaning tasks, including washing dishes, sanitizing counters, and taking out trash.
- 8Work with the team to meet Domino's quality standards during fast-paced periods, handling multiple orders at once.
Requirements8
- 116+ years old as a minimum age requirement.
- 2Ability to add, subtract, multiply, and divide quickly and accurately, and make correct monetary change.
- 3Verbal and written communication skills to take orders over the phone and in person, and comprehend instructions.
- 4Comfortable working in varying temperatures, from 36°F in the cooler to 90°F+ in some work areas, with frequent changes.
- 5Capable of lifting up to 50 pounds from the floor to shelves up to 72 inches high, and carrying items like 30-pound pizza sauce.
- 6Able to stand for most of the shift, push dollies with up to 7.5 pounds of force, and perform repeated bending at the assembly station.
- 7Eye-hand coordination for precise movements, including using the pizza cutter and pizza peel, and assembling boxes.
- 8Willingness to work under pressure during rush hours, meet strict quality control standards, and work both alone and with others.
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