Customer Service Rep, Domino's Pizza CSR
Overview
You are the first contact for every Customer who calls our stores. Your professionalism and optimism create a pleasant experience. You will train on our computer system and gain confidence through real customer interactions. Flexible hours and advancement opportunities set this role apart.
What You'll Do8
- 1Answer incoming calls with a smile and a great attitude, setting the tone for each customer interaction.
- 2Take food orders accurately using our POS system, confirming details and offering promotions.
- 3Resolve customer questions and concerns with professionalism, ensuring a positive experience.
- 4Process payments and manage cash drawer with precision in a fast-paced environment.
- 5Support store team with order preparation and packaging during peak hours.
- 6Promote Domino's products and deals to increase order value and customer loyalty.
- 7Maintain a clean and organized front counter area to uphold brand standards.
- 8Collaborate with delivery drivers and managers to ensure timely order fulfillment.
Requirements7
- 11+ year in customer service or a related field, demonstrated by a smiling face and positive demeanor.
- 2Computer literacy with ability to navigate POS systems and learn new software quickly.
- 3High school diploma or equivalent education.
- 4Ability to stand for extended periods and work in a fast-paced environment.
- 5Excellent verbal communication skills in English; bilingual a plus.
- 6Must be 16 years or older to comply with child labor laws.
- 7Flexible schedule including evenings, weekends, and holidays.
Salary Insight
Salary not disclosed in listing
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