Customer Service Rep, Domino's Pizza Austin
Overview
You will greet customers, process orders, and handle payment transactions at a high-volume Domino's store. Your work directly impacts store speed and customer satisfaction. You will join a team that values hustle and personality, with flexible shifts from 1 to 6 per week. Advancement paths lead to management and even franchise ownership.
What You'll Do9
- 1Take telephone and in-person orders, entering them accurately into the POS system.
- 2Assemble boxes, label them, and route them to the makeline for pizza assembly.
- 3Prepare dough, sauce, and toppings according to Domino's standards.
- 4Operate ovens and use a pizza peel to remove baked pizzas safely.
- 5Stock ingredients from the delivery area to storage, work area, and walk-in cooler.
- 6Clean equipment and the facility daily, including surfaces and floors.
- 7Complete required paperwork and cash handling duties at shift start and end.
- 8Verify order accuracy and hand off orders to drivers or customers.
- 9Resolve customer complaints with a calm and helpful approach.
Requirements9
- 116+ years old to comply with state labor laws.
- 2Pass a background check.
- 3Ability to add, subtract, multiply, and divide quickly and accurately using a calculator.
- 4Verbal, writing, and telephone skills to process orders.
- 5Hand-eye coordination for rapid and precise movements on the keyboard and touch screen.
- 6Comfort standing for most of a shift, with walking, reaching, and stooping.
- 7Lift 50 pounds and carry trays weighing 12 pounds each.
- 8Work in varied temperatures from 32°F cooler to 90°F and above.
- 9Tolerate fumes from food odors, cornmeal dust, and sudden temperature changes.
Salary Insight
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