Customer Service Rep at Domino's Pizza
Overview
You will be the face of Domino's Pizza, taking orders over the phone and at the counter, and resolving customer issues on the spot. Your main mission is to create a positive experience for every customer, whether they are ordering for delivery or pickup. You will work alongside a team that values speed and accuracy. This role is perfect for someone with a clear, energetic voice and a knack for handling challenges with a smile.
What You'll Do7
- 1Take customer orders over the phone and at the counter with a clear, energetic voice.
- 2Provide accurate product details, pricing, and delivery charges to every customer.
- 3Resolve customer complaints and issues on the spot, ensuring a positive outcome.
- 4Operate the POS system to enter orders accurately and process payments.
- 5Upsell menu items and specials to increase average order value.
- 6Maintain a clean and welcoming front counter area at all times.
- 7Support the team during busy periods by assisting with order packaging and handoff.
Requirements5
- 1Positive attitude and customer service orientation.
- 2Clear and highly energetic voice for phone interactions.
- 3Ability to handle various customer-related issues calmly and professionally.
- 4Knowledge of product details, services, and charges, or willingness to learn.
- 5Ability to work in an on-site environment in Minneapolis, Minnesota.
Salary Insight
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