Customer Service and Client Relations Associate in Dallas
Overview
You will own customer relationships and brand representation at promotional events, managing client interactions from first contact to ongoing retention. Working with a supportive team, you will receive hands-on training and mentorship while developing skills in sales and leadership. This role offers clear advancement based on performance, with a culture that values ambition and teamwork. You will drive growth for clients and your career, with real-world experience in customer relations and business operations.
What You'll Do10
- 1Build and maintain positive relationships with new and existing customers, ensuring satisfaction and loyalty.
- 2Represent client brands at promotional events and customer engagement campaigns, driving brand awareness.
- 3Assist customers by identifying their needs and providing personalized solutions, improving their experience.
- 4Deliver exceptional service throughout the customer journey, from first contact to post-purchase follow-up.
- 5Support client acquisition and retention initiatives, contributing to growth targets.
- 6Track customer interactions and maintain accurate records using CRM tools.
- 7Collaborate with team members to achieve daily and weekly goals, fostering a high-performance culture.
- 8Participate in ongoing training and professional development programs to enhance skills and knowledge.
- 9Apply sales and marketing techniques to upsell and cross-sell products, maximizing revenue.
- 10Adapt to changing customer needs and market trends, staying proactive in service delivery.
Requirements10
- 1High school diploma or equivalent required.
- 2Strong communication and relationship-building skills, with ability to engage diverse audiences.
- 3Positive attitude and professional demeanor, demonstrating reliability and integrity.
- 4Customer-focused mindset, with passion for exceeding expectations.
- 5Self-motivated and goal-oriented, with drive to succeed in a competitive environment.
- 6Ability to thrive in a fast-paced, team-driven environment, managing multiple tasks.
- 7Strong organizational and time-management skills, prioritizing effectively.
- 8Previous customer service, hospitality, retail, or sales experience is a plus, but not required.
- 91+ years of experience in customer-facing roles preferred, but entry-level candidates welcome.
- 10Willingness to learn and adapt, with openness to feedback and coaching.
Salary Insight
$47 - $50k per year
Location
Required Skills
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