Counter Sales Representative Denver | QED Electrical
Overview
You will own counter sales at a QED branch in Denver, serving contractors and industrial clients with electrical products. You will manage the full sales cycle from order entry to delivery follow-up, using Microsoft Office and QED's internal systems. As part of a 500-associate team across Arizona and Colorado, you will work alongside warehouse staff and outside sales to ensure accurate orders and timely fulfillment. This role stands out for its monthly commission potential and direct customer interaction in a stable electrical distribution company.
What You'll Do9
- 1Greet customers by phone or in person, record orders for electrical products, and confirm make, type, and quality using catalogs and warehouse knowledge.
- 2Solicit sales of additional products by calling regular and prospective customers, describing features, and emphasizing value.
- 3Provide written and oral quotations for standard, complex, or non-standard merchandise, including pricing, terms, and delivery dates.
- 4Process cash or charge sales tickets with required customer, product, and tax details to ensure orderly shipment and delivery.
- 5Coordinate with credit, purchasing, warehouse, and outside sales departments to resolve customer complaints and order issues.
- 6Identify when special pricing is needed and provide competitive quotes, then follow up on all quotations to close orders.
- 7Maintain customer records and sales leads, compiling lists for future outreach.
- 8Assist with warehouse duties such as shipping, receiving, inventory control, and order pulling as needed.
- 9Develop technical knowledge of electrical products and industry trends to better serve customers.
Requirements8
- 11-2 years in a sales or customer service role, ideally in electrical distribution or a related industry.
- 2Proficiency with Microsoft Office (Excel, Word, Outlook) and ability to learn QED's internal computer systems.
- 3Strong math skills: addition, subtraction, multiplication, division, fractions, decimals, and percentages for calculating discounts and quotes.
- 4Ability to read and interpret technical documents, business periodicals, and professional journals.
- 5Excellent verbal and written communication to present information clearly to customers and team members.
- 6Demonstrated ability to handle difficult customer situations with diplomacy and resolve problems promptly.
- 7Willingness to work in a warehouse environment and perform physical tasks like lifting and pulling orders.
- 8High school diploma or equivalent; some college coursework in business or electrical technology is a plus.
Salary Insight
$42 - $52k per year
Location
Required Skills
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