Communications Representative | Customer Engagement & Promotions
Overview
You will own customer engagement and promotional outreach for Entertainment Travel Associates, connecting people with travel and entertainment experiences. You will work with a collaborative team of communicators and brand advocates, representing the company at events and in community settings. This role offers paid training, career advancement, and hands-on experience in a dynamic environment.
What You'll Do7
- 1Drive customer engagement by supporting promotional outreach initiatives and distributing materials at events.
- 2Represent the company at community events and promotional activities, embodying the brand's professionalism and enthusiasm.
- 3Build and maintain positive relationships with customers, addressing questions and providing information about services.
- 4Collect customer feedback to inform future outreach strategies and share insights with the team.
- 5Collaborate with team members to meet outreach goals and ensure consistent messaging across channels.
- 6Maintain a professional presence in all interactions, from in-person events to follow-up communications.
- 7Complete ongoing training and development to enhance communication and relationship-building skills.
Requirements8
- 1High school diploma or equivalent required.
- 21+ years of customer service, retail, hospitality, or events experience is a plus, but not required.
- 3Strong verbal and interpersonal communication skills.
- 4Customer-focused mindset and positive attitude.
- 5Excellent organizational and multitasking abilities.
- 6Professional and outgoing personality.
- 7Ability to work effectively in a collaborative team environment.
- 8Reliable, adaptable, and eager to learn.
Salary Insight
$47 - $51k per year
Location
Required Skills
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