Client Service and Sales Representative Valleywise Cabinets and Countertops
Overview
Provide product and service information while supporting customers with a polite friendly demeanor. This role is a strong support for our clients.
What You'll Do11
- 1Greet and assist a wide range of customers including homeowners contractors and designers
- 2Understand and document their needs
- 3Handle incoming phone inquiries provide detailed product information and make recommendations based on clients needs
- 4Maintain client records by recording account information
- 5Resolve product or service problems by clarifying the customers complaint determining the cause of the problem selecting and explaining the best solution to solve the problem expediting correction or adjustment and following up to ensure resolution
- 6Prepare product or service reports by collecting and analyzing client information
- 7Contact clients to schedule builder's appointments
- 8Monitor builders schedules and maintain service technician schedules
- 9Order all parts turned in by builders
- 10Contribute to the effort of the team by accomplishing related results as needed
- 11Coachable and willing to learn
Requirements8
- 1High school diploma or equivalent GED
- 2Minimum of 2 years experience with Cabinets and Countertops
- 3Working knowledge of Windows software including Word and Excel
- 4Computer experience in data entry and report generation
- 5Self-motivated and goal-oriented success driven and focused on achievements
- 6Sales-minded with a passion for working with people
- 7Excellent organizational skills accuracy and attention to detail
- 8Coachable and willing to learn
Salary Insight
Salary not disclosed in listing
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