Beauty Brand Expert - Clinique
Overview
Beauty Brand Expert at Macy's drives sales and elevates customer experience as a go-to authority for the brand. You will inspire teamwork, coach Beauty Advisors, and lead by example through exceptional service and product knowledge. This role involves analyzing sales data, identifying opportunities, and delivering results in a fast-paced environment.
What You'll Do11
- 1Build lasting relationships with clients and drive client development through outreach and follow-up
- 2Review and analyze business performance of daily weekly monthly and annual sales results and implement strategies to grow business and improve results
- 3Plan and execute in-store and vendor-led events to drive traffic and engagement
- 4Maintain brand standards through proper merchandising hygiene and stock replenishment
- 5Collaborate with vendors personal stylists and store leadership to optimize outcomes
- 6Resolve customer concerns in a professional and customer-first manner
- 7Stay informed on new launches best-sellers and beauty trends to support team education
- 8Manage multiple priorities in a fast-paced environment with strong attention to detail
- 9Demonstrate sound judgment and a passion for the beauty industry
- 10Acquire new customers by opening credit accounts and sharing loyalty benefits
- 11Model collaboration honesty and care supporting peers to better serve customers and communities
Requirements6
- 13–5 years of relevant retail beauty or leadership experience
- 2Understanding and communicating effectively with customers co-workers and supervisors
- 3Ability to read and understand employment policies and safety rules in English
- 4Essential physical requirements: talking lifting constant moving standing reaching climbing ladders reaching above eye level frequent use of computers and other technology including handheld equipment cash register and ability to process register transactions
- 5Close vision color vision depth perception and focus adjustment
- 6Frequent use of computers and other technology necessary to perform job functions
Salary Insight
$33 - $54k per year
Location
Required Skills
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