Banquet Manager, 4-Diamond Luxury Events
Overview
You will own banquet operations for a 4-Diamond property in Boston, MA, orchestrating events from setup to breakdown with flawless execution. You will direct a team of banquet staff, coordinate with clients and vendors, and manage budgets to ensure every event exceeds luxury expectations. This role is for a leader who thrives on high-touch service and creating unforgettable guest experiences.
What You'll Do8
- 1Manage banquet events from setup to breakdown, ensuring all services meet 4-Diamond quality standards.
- 2Coordinate with clients, catering staff, and vendors to deliver seamless, upscale event experiences.
- 3Train, supervise, and schedule banquet staff, maintaining service excellence aligned with 4-Diamond hospitality.
- 4Monitor inventory and supplies to prevent shortages and ensure smooth event execution.
- 5Resolve client inquiries and issues promptly, building long-term relationships with a discerning clientele.
- 6Enforce health, safety, and sanitation regulations, elevating standards per 4-Diamond guidelines.
- 7Prepare and manage banquet budgets, including forecasting and cost control, while preserving premium quality.
- 8Maintain accurate event records and documentation following 4-Diamond operational procedures.
Requirements7
- 1Proven experience as a Banquet Manager or similar role in a luxury or 4-Diamond hospitality setting.
- 2Leadership skills to manage and motivate a team toward upscale guest service.
- 3Organizational strength to handle multiple high-profile events simultaneously.
- 4Exceptional customer service and communication skills for a discerning clientele.
- 5Flexibility to work nights, weekends, and holidays as event schedules demand.
- 6Knowledge of banquet event management software is a plus.
- 7High school diploma or equivalent; a degree in hospitality management is preferred.
Salary Insight
$65 - $70k per year
Location
Required Skills
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