Assistant Store Manager - NAPA Auto Parts USA
Overview
Lead a high performing team and drive market dominance as Assistant Store Manager at NAPA Auto Parts. This role focuses on achieving maximum market penetration through superior customer service and store growth. The ideal candidate will thrive in a fast‑paced retail environment while fostering employee engagement and operational excellence.
What You'll Do11
- 1Create superior customer service experiences to increase sales and profitability
- 2Provide daily leadership and cultivate a culture of employee engagement
- 3Partner with teammates to execute company owned store initiatives
- 4Manage store operations to maximize sales profits and customer satisfaction
- 5Build, coach, and train crew members to deliver exceptional care and results
- 6Maintain inventory protection and operational safety across all areas
- 7Drive NAPA operational and marketing programs toward continuous improvement
- 8Grow customer relationships and ensure positive experiences in store and on the phone
- 9Oversee delivery vehicle cleanliness and overall store readiness
- 10Develop and implement strategies to dominate the parts supply market
- 11Analyze performance metrics to identify opportunities for enhancement
Requirements11
- 1High school diploma or equivalent with relevant technical training
- 2Proven experience in automotive after‑market service or hobby/DIY field
- 3Passion for building long‑term customer relationships
- 4Ability to work in a fast‑paced complex environment
- 5Knowledge of cataloging and inventory management systems
- 6Physical capability to lift 60 pounds when required
- 7ASE certification preferred
- 8Background in parts retail, auction, auto body, farm industry, diesel, marine, or dealership settings
- 9Customer‑centric mindset with proven track record
- 10Stable employment history and commitment to professional growth
- 11Commitment to NAPA’s values of family feel and employee care
Salary Insight
Salary not disclosed in listing
Location
Required Skills
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